Prattville – The newly remodeled store at 2755 Legends Parkway in Prattville officially celebrated the switch from Alltel to Verizon Wireless with a ribbon cutting ceremony Tuesday morning at 10:00 AM.
The merger with Alltel was announced in January, but the billing conversion occurred on July 11. The store remained open during the integration process over the past couple of months.
Prattville Mayor Jim Byard Jr., Chamber of Commerce members and Chairman Richard Ray, Michelle R. Miller, Director of Retail Sales for the Georgia/Alabama Region of Verizon, and other Verizon employees were on hand for the event.
Miller explained the concept of Verizon Wireless’ “Evolution” design concepts.
“This concept started a few years ago,” Miller said. “We want the customer experience to be the best it can be. So, if you take the time to play with our interactive displays, it helps with self-education and shows the customer how to do different things … to promote that great experience.”
The merger also increased the coverage area and according to Miller, Verizon will constantly work to improve the network.
“We’ve invested over $30 million here to date alone on our network and we’ll continue to upgrade and integrate our network to make it an even better experience the rest of this year and going into next year,” continued Miller. “Our job is to ensure that when you need to make a call you can do that on our network.”
In honor of the integration completion and store opening, Verizon Wireless presented a $500 HopeLine grant and two full buggies of toys to Jannah Bailey, Executive Director of Child Protect.
Child Protect is a non-profit children’s advocacy center that supports child victims of abuse through counseling, investigation and advocacy services. HopeLine is Verizon’s exclusive nationwide phone recycling program that distributes previously owned wireless phones to victims of domestic violence, supports non-profit domestic violence advocacy groups, and provides an environmentally safe method for recycling phones.
Byard was pleased that Verizon supports the children’s advocacy center.
“It’s good when businesses give back to the community and with Child Protect, the money and the two buggies of toys … that’s putting your money where your mouth is,” said the mayor. “So it’s great to have those types of business people in the community.”
Article by Melissa Parker
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